🚨 Amazon is Hiring – Technical Support Engineer (AMC)
| Job Details | Information |
|---|---|
| 🏢 Company | Amazon |
| 💼 Job Role | Technical Support Engineer – AMC |
| ☁️ Product | Amazon Marketing Cloud |
| 📊 Key Skill | Advanced SQL |
| 💻 Experience | 1+ Years |
| 🎓 Qualification | Bachelor’s Degree in Computer Science or Equivalent |
| 🛠️ Experience Required | Software Development / Technical Support |
| 🔍 Core Skills | SQL, Troubleshooting, Debugging, Root Cause Analysis |
| 👥 Work With | Data Analysts, Customers & Internal Teams |
| 📌 Job Type | Full-Time |
🔥 What You’ll Do
- Investigate and resolve complex customer technical issues.
- Use advanced SQL to troubleshoot and build solutions.
- Perform root cause analysis and identify software defects.
- Develop reproduction cases and workarounds.
- Support customers using Amazon Marketing Cloud (AMC).
- Work closely with Data Analysts and internal engineering teams.
- Create technical documentation, tutorials, queries and code samples.
- Identify customer trends and provide feedback to product teams.
- Drive projects that improve support processes and customer experience.
✅ Who Can Apply?
- 1+ year of experience in software development or technical support.
- Strong troubleshooting and debugging experience.
- Good knowledge of SQL and technical problem-solving.
- Bachelor’s degree in Computer Science or equivalent preferred.
📢 Great Opportunity For
Technical Support Engineers | SQL Developers | Software Developers | Application Support Engineers | Data/SQL Professionals
