Quick Highlights
| Details | Information |
|---|---|
| Company Name | Tata Communications |
| Job Role | Jr Customer Service Executive – Cloud & Security Customer Service Operations |
| Experience | 0–4 Years |
| Qualification | Graduate |
| Skills Required | Zscaler, Security, CCNA |
| Job Location | Pune Division, Maharashtra |
| Expected Salary | Not disclosed |
| Last Date to Apply | Not specified |
| Batch | Not specified |
| Job Type | Full-time, On-site |
Job Overview
Tata Communications is looking for a Jr Customer Service Executive to support its Cloud & Security Customer Service Operations team in Pune.
This is an operational role involving day-to-day customer service activities, maintaining daily work routines and ensuring that service-level agreements (SLAs) are achieved.
Graduates with 0–4 years of experience and knowledge of networking or security technologies such as Zscaler and CCNA can consider applying.
Eligibility Criteria/Qualification
i. Candidates must have completed graduation from a recognized institution.
ii. Applicants with 0–4 years of professional experience are eligible.
iii. Candidates should have basic knowledge of security and networking concepts.
iv. Applicants should be comfortable working in an on-site operational environment.
Required Skills (Must Have)
i. Zscaler: Knowledge of Zscaler security solutions.
ii. Security: Understanding of security concepts and related technologies.
iii. CCNA: Knowledge of networking concepts and fundamentals.
Batch
The job description does not specify any particular graduation batch. Graduates with 0–4 years of experience can check their eligibility before applying.
What Will You Do? (Responsibilities)
i. Maintain daily activities and operational routines.
ii. Monitor service-level agreements (SLAs) and ensure that assigned targets are achieved.
iii. Work proactively to maintain service quality and support smooth day-to-day customer service operations.
iv. Perform operational responsibilities under direct supervision.
Expected Salary & Perks
Tata Communications has not disclosed the salary package for this position in the provided job description.
The compensation and other benefits can be confirmed during the recruitment process.
Selection Process
The exact selection process has not been specified in the job description. Candidates should refer to the official application portal for further recruitment details.
How To Apply
i. Visit the official Tata Communications careers portal using the application link below.
ii. Search for the Jr Customer Service Executive – Cloud & Security Customer Service Operations position.
iii. Review the eligibility requirements and job details carefully.
iv. Complete the online application form and submit your updated resume.
